Highly regarded NFP Newly created role Hybrid working arrangements with city offices Micale Recruitment is delighted to partner with our client, a leading, national professional organisation dedicated to advancing standards practice, education and research in the health sector in Australia.  We are seeking an experienced and motivated Credentialing & Recertification Officer, who will play a critical role in protecting the integrity, credibility and the reputation of the organisation’s professional and clinical standards. About The Role Reporting to the Member Experience Manager, this role will manage the full credentialing lifecycle, from application to assessment and to the final committee decision, ensuring all processes are rigorous, consistent, fair and aligned with the relevant accreditation requirements.  This role is ideal for someone who thrives on precision, enjoys working within structured frameworks and is passionate about supporting high standards across the health profession. Key Accountabilities will include but not limited to: Credentialing and Recertification experience and delivery Governance, Risk & Quality Assurance Committee & Stakeholder Enablement Systems, Data & Insight Continuous improvement &Portfolio Support  This role is a fast- paced and has responsibilities that requires a broad range of demonstrated key competencies and qualifications: Demonstrated experience in credentialing, accreditation, professional standards, or regulated environments. Excellent attention to detail Strong governance, compliance and quality assurance capability Proven ability to manage complex processes with a high level of accuracy and judgement Exceptional written and verbal communication skills Confidence working with committees, frameworks and evidence-based decision- making Experience working with CRM, accreditation or membership systems. Experience within professional associations, health education or not- for -profit sectors. Experience supporting committee or panel- based assessment processes Experience in the iMIS product (desirable)   Excellent Salary including salary packaging! For a confidential discussion and /or a copy of a comprehensive PD please contact Rosa on 03 9347 7780 or email your resume and covering letter to rosa@micalerecruitment.com Please note only applicants with full working rights in Australia without any restrictions, will be considered.

Innovative Global Company 3 months temp Temp to Perm   We are delighted to partner with our client, a high-profile international company known for its prestigious brand of products and services. An outstanding opportunity has become available, on a temporary basis, for a highly motived and proactive individual to undertake the temporary role of Customer Service Advisor for. It is essential that this position provides outstanding customer service and demonstrates a positive “can-do” attitude at all times, going beyond a basic level of service! Reporting to the Branch Manager your duties will include but not limited to: Act as a conduit between the Customer and the Workshop Controller to ensure a single point of contact for Customer work Ensure systems and procedures for all facets of your role are maintained Deliver exceptional customer communication – external and internal, keeping the customer up-to-date with the job progress,  handling of cash sales transactions and conducting vehicle handover on completion of the work; Follow and adhere to the Company’s Dedicated Customer Service standards to ensure the customers’ requirements and expectations are met and all relevant documentation is completed and compiled accurately; Manage the quotation process, including checking customer credit limits and guarantees of payment; and identify applicable payer i.e. Warranty, Contracts, Cash Sale etc. Create and invoice work orders, add job lines and allocate work to the workshop with regard given to workshop booking capacity and planning of work load.   Key Competencies/Qualifications: Excellent communication skills and interpersonal skills Awareness and understanding of health, safety, and environment requirements; Effective time management skills and ability to meet strict deadlines; Proven organisation and administrative skills; Effective problem solving, negotiation and influencing skills Able to work on own initiative, within specific timeframes, in a high pressure environment; Able to drive positive business outcomes through relationship management initiatives. An understanding and experience in the Automotive after sales/market industry (preferred) Trade Qualified or relevant Commercial Vehicle or related industry experience (preferred) Experience with Commercial Vehicle Parts Systems (preferred) Demonstrated inventory management experience (preferred) Sound knowledge of MS Office Suite For further details please contact Rosa on 03 9347 7780 or email your resume to rosa@micalerecruitment.com  

Strategic Advisor Drive Impact Hybrid We are pleased to partner with our client, an international renowned company! About the Role We are seeking an experienced and proactive People & Culture Business Partner to join a well-established, collaborative team to support effective workforce management across the full employee lifecycle. This role plays a key part in delivering high-quality HR advisory services, supporting leaders, and driving positive people outcomes, while also taking on designated leadership responsibilities in the Manager’s absence. You will act as a trusted advisor to managers and employees, providing expert guidance on employment relations, performance management, and organisational initiatives, while ensuring compliance with relevant legislation and frameworks. Key Responsibilities: Act as a key point of contact for HR-related queries and support Partner with leaders to plan and deliver HR initiatives aligned to business priorities Lead and manage complex HR projects and cross-functional people initiatives Build strong, collaborative relationships with internal stakeholders Identify risks and gaps in processes, and implement improvements Support and drive performance improvement and positive workplace culture Manage employee relations matters, including investigations and conflict resolution Coach and mentor leaders to strengthen capability and consistency in people management Contribute to succession planning and talent development strategies  Analyse workforce data and trends to support informed decision-making and people strategies About You You are a confident and approachable HR professional with a strong understanding of employment legislation and a passion for improving workplace outcomes. You bring a solutions-focused mindset and thrive in a dynamic, people-focused environment. Skills & Experience: Tertiary qualification in Human Resources, Business, or a related discipline (or equivalent experience) Proven experience in HR, employee relations, or organisational development Demonstrated knowledge of employment legislation, industrial relations, and HR best practice, including involvement in EBA negotiations Strong communication, influencing, and stakeholder engagement skills, with the ability to build trust and maintain effective working relationships Highly professional and resilient, with strong analytical skills to interpret data, identify trends, and take initiative in a fast‑paced environment To make a positive impact you will bring: A proactive and self-motivated approach Strong problem-solving and decision-making capability A willingness to challenge the status quo and drive meaningful change A commitment to fostering a safe, inclusive, and high-performing workplace This is an excellent opportunity to contribute to a forward-thinking organisation where you can influence people strategies, partner with leaders, and make a tangible impact on workplace culture and performance. For a confidential discussion and/or a copy of PD please contact Rosa on 03 9347 7780 Or please send resume and covering letter to rosa@micalerecruitment.com